Privacy policy
Effective date: October 21, 2026
This policy explains how Familiar Therapeutics, Inc. ("Familiar", "we", "us") collects and uses personal information through familiartx.com (the "site"). Familiar is located at 740 Broadway Street, Redwood City, CA 94063.
Information we collect
Information you give us:
- Contact and inquiry forms: your name, organization, email address, the reason you are getting in touch, and anything you write in the message.
- Email updates: your email address.
- Clinical study inquiries: your name and contact details, and information about your dog that you choose to share, such as diagnosis, surgery dates and medical history.
Information collected automatically: when you visit the site, our hosting and analytics providers collect standard technical information such as your browser type, device, pages viewed, referring website and approximate location based on your IP address. Some of this is collected using cookies or similar technologies.
How we use information
- To respond to your inquiry and route it to the right person.
- To send the updates you signed up for. Every email includes a link to unsubscribe.
- For clinical study inquiries, to assess whether the study may be relevant and to connect you with the study team.
- To understand how the site is used and improve it.
- To keep the site secure and to meet legal obligations.
We do not sell personal information, and we do not use it for targeted advertising.
How we share information
We share personal information only in these cases:
- Service providers that help us run the site and our communications, such as website hosting, form processing, email delivery and analytics. They may use the information only to provide those services to us.
- Clinical study partners: if you ask about a clinical study, we share the details you provide with the veterinary study team running that study, such as the University of Illinois, so they can contact you.
- Legal and safety reasons: when required by law, or to protect the rights, property or safety of Familiar or others.
- Business transfers: as part of a merger, acquisition or sale of assets, subject to this policy.
Your choices and rights
You can unsubscribe from our emails at any time using the link in each email. You can also ask us to access, correct or delete the personal information we hold about you by emailing hello@familiartx.com. Depending on where you live, you may have additional rights under local law, and we will respond to requests as those laws require.
You can set your browser to refuse cookies. Some parts of the site may not work as intended if you do.
How long we keep information
We keep personal information only as long as we need it for the purposes above, or as long as the law requires. You can ask us to delete your information at any time.
Security
We use reasonable measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
The site is not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this policy from time to time. We will post the updated version on this page with a new effective date.
Contact us
Questions about this policy or your information: hello@familiartx.com, or Familiar Therapeutics, Inc., 740 Broadway Street, Redwood City, CA 94063.